Our team specialises in multi-projector display systems, camera-based calibration, graphics hardware, and simulation integration. We're here to help you get your display running — and keep it running.
Systems using Basler GigE cameras require the supported driver available in this link: download Basler Pylon driver. Please download and install this driver to ensure compatibility.
Remote Support Viewer allows our support engineers to share complete control of the system, aiding them in quickly identifying and solving any on-site problems. Download it here.
Our support team is available Monday through Friday, 9am to 5pm Eastern Time.
Extended support outside of normal business hours is available as scheduled, please contact Scalable to discuss your project requirements.
We observe the following U.S. public holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Thanksgiving, the day after Thanksgiving, and Christmas Day.
For urgent issues outside of business hours, email support@scalabledisplay.com and include URGENT in the subject line.
If the knowledge base doesn't have your answer, reach out directly. Our engineers have deep expertise in multi-projector systems, simulation integration, and camera-based calibration — and they're responsive.